What We Are, And What We Are Not

    Disclaimer

    The honest small print. What our website can and cannot tell you, what our figures mean, and the one thing no temple tour operator in Mumbai can truthfully promise you.

    Last updated 27 July 2026 · Version 1.0

    In short

    • We are an independent private tour operator. We are not a temple, a trust, or a religious authority, and we act for none of them.
    • We cannot arrange VIP, priority or skip-the-queue darshan anywhere. Nobody can. Treat anyone who says otherwise with suspicion.
    • Temple timings, aarti schedules and fees are set by each temple and change without notice. Verify them with the temple before relying on them.
    • Our guides are general information written to be useful, not professional, religious, legal or medical advice.
    • Our guest numbers and our 4.9 rating are our own records, not audited third-party figures — and some reviews currently shown are illustrative samples.
    • The photographs on this site are freely licensed images of the temples themselves, credited to their photographers. They are not our own photography.

    This summary is for convenience only. The numbered clauses below are what apply.

    1.Why this page exists

    Our website has a lot on it — five packages, temple pages, darshan guides, itineraries, prices and timings. Most of it is practical information we have gathered because guests kept asking. This page sets out how reliable each kind of information is, and corrects the assumptions people most often arrive with.

    It should be read with our Terms & Conditions, which govern any tour you book, and it does not replace them.

    2.We are a tour operator, not a temple or a religious authority

    Mumbai Temple Darshan is an independent, privately run commercial tour operator. We provide road transport, a driver-guide and practical assistance for visiting temples.

    We are not a temple, a temple trust, a religious institution, a charitable body, a priest or a religious authority. We are not affiliated with, sponsored by, endorsed by, licensed by, appointed by or acting on behalf of any of them. We have no religious standing, and nothing we say about a ritual, a shrine or a tradition carries any religious authority.

    Where our guides explain a ritual, a festival, an offering or a piece of temple history, they are doing so as informed laypeople who spend their working lives on this circuit. Treat it as helpful background, not as a religious ruling. For anything that matters to your observance, ask a priest at the temple.

    We are also not affiliated with any government tourism body, and we do not hold or claim recognition from the Ministry of Tourism or any state tourism department.

    3.Temple names, trusts and trademarks

    We name the temples our tours visit — among them Shree Siddhivinayak Temple, Shree Mahalakshmi Temple, Shree MumbaDevi Temple, Babulnath Temple, ISKCON Juhu, the Sai Baba Samadhi Mandir at Shirdi and Shrimant Dagdusheth Halwai Ganpati at Pune — purely to describe truthfully where a package goes.

    Those names, and any emblems, logos or marks associated with them, belong to their respective trusts and institutions. We use them descriptively and claim no right, licence or interest in them. Their appearance on our website does not imply any association with us, or any endorsement of us by them.

    If a trust would prefer we describe a visit differently, we will. Write to contact@mumbaitempledarshan.com.

    4.No priority, VIP or fast-track darshan — from us or from anyone

    We do not provide, sell, arrange or obtain VIP darshan, priority entry, skip-the-queue access, fast-track entry or guaranteed access at any temple, and we never have. Every temple's queue is managed by its own trust. We have no influence over it, and neither does any other tour operator.

    We use the phrase "comfortable darshan" on this website, and we mean something specific by it: the earliest practical start, a route sequenced around aarti timings, an air-conditioned vehicle waiting between shrines so nobody stands about, help at the entry and the offering counters, lift access instead of steps for elderly guests where a temple has a lift, and honest advice about your date before you book. It describes comfort and planning. It says nothing about how long you will wait, and it is not a claim of priority.

    We will not tell you how long a queue will be, because nobody can know. What we will tell you is which dates are difficult — Tuesdays at Siddhivinayak, Angarki Chaturthi, Ganesh Chaturthi, Navratri, Maha Shivaratri at Babulnath — and we say so before you book rather than after.

    An older printed brochure of ours did once make priority-access claims. It has been withdrawn, it does not form part of any booking, and if you have a copy, please disregard those pages and rely on this website instead.

    If anyone has told you we can walk you past a queue — including anyone claiming to work for us — they were wrong and were not authorised to say it. Please tell us so we can put it right.

    5.Third-party "darshan passes" sold online

    Search for temple darshan in Mumbai and you will find agents and websites selling "VIP passes", "priority darshan" and "fast-track entry", often for ₹300 to ₹1,500 or more.

    • They are not sold by us, and we receive nothing from anyone who sells them.
    • They are generally not official temple products. Their legitimacy varies, and some are simply not what they claim.
    • Shree Siddhivinayak Temple does not sell a public fast-track pass. Entry is free, and it is controlled by the trust.
    • Some temples do run genuine paid services of their own — pooja and abhishek bookings at Siddhivinayak through the trust's own portal, and darshan and aarti passes at Shirdi through the Shri Saibaba Sansthan Trust. Those are real, and you buy them from the trust, on the trust's website, at the trust's price. We are glad to help you find and understand them, and we do not add a margin.

    If you are being offered anything else, check it carefully before paying. On peak days temples manage entry tightly and no arrangement, official or otherwise, shortens the wait.

    6.Timings, aarti schedules, fees and temple rules

    Every timing, aarti schedule, entry fee, dress requirement and restriction on our website is indicative, gathered in good faith and correct as far as we knew when we wrote it.

    All of them are set by each temple's own trust and can change without notice — for a festival, a ritual, a repair, a security measure, a VIP visit, or no announced reason at all. What may be carried in, whether photography is allowed, whether a cloakroom is open, and how a queue is arranged are the temple's decisions and vary day to day.

    Please verify anything you are depending on with the temple directly before you travel. If we spot that something we have published has changed, we correct it — but we cannot promise to know before you do.

    7.Our guides and articles

    The darshan guides, temple pages, festival notes and glossary on this website are general information written to help you plan. They are not:

    • religious advice or guidance — see clause 2;
    • legal, financial or tax advice;
    • medical advice. Nothing we write about walking, standing, heat, barefoot stone or fitness for a long day substitutes for a doctor's view about you, and clause 13 of the Terms & Conditions sets out your responsibility here;
    • professional travel advice about visas, immigration or travel documents.

    We write them carefully and we correct them when we find them wrong, but we do not warrant that every detail is complete or current, and we accept no liability for a decision taken solely on the basis of a page on this website. Where a guide mentions someone else's fee, portal, timing or procedure, that is theirs and may have changed.

    8.Prices and availability shown on this website

    Published fares are our standard per-person rates for a group of four or more, and are shown in Indian Rupees. They are an indication of price, not an offer capable of acceptance, and they may change.

    The fare that applies to you is the one in the written confirmation we send you. If a page on this website is out of date, or a cached copy shows you an older price, the confirmation governs — see clause 23 of the Terms & Conditions.

    Nothing on this website is a statement that a date or a vehicle is available. Availability is confirmed only in a conversation with us.

    9.Durations, distances and travel times

    Journey times, distances and package durations — around five to six hours for the half-day circuit, a full day for the others, 14 to 16 hours door to door for Shirdi, about 12 for Pune, 240 km and 150 km respectively — are honest estimates based on ordinary conditions.

    Real times depend on traffic, weather, roadworks, processions, VIP movement, temple crowds and how long your group chooses to spend at each shrine. Treat every stated time as a plan, and do not schedule anything unforgiving immediately afterwards. If your day has a hard deadline in it — a flight, a train, a sailing — tell us when you book so we can build in a real buffer.

    10.Photographs, illustrations and video

    Most photographs on this website are freely licensed images of the temples and landmarks themselves, sourced from Wikimedia Commons and used under the licences their photographers chose — Creative Commons, public domain, and similar. Each image carries its photographer and licence on the page where it appears, and the full list is published in our repository.

    They are not our own photography, they do not show our vehicles, our guides or our guests, and they are not evidence of a particular tour. They are there to show you what a shrine looks like.

    Our explainer video is drawn, not filmed. It is an illustration of a typical day, and no temple depicted in it is a portrayal of a specific temple.

    Images may show a temple as it was at the time of the photograph. Buildings are repaired, repainted and rebuilt, and crowds vary enormously between a photograph and a Tuesday morning.

    11.Our guest numbers, our rating, and the reviews on this site

    We publish four figures on this website, and this is exactly what they mean:

    What we sayWhat it is based on
    10,000+ devotees guidedOur own cumulative count of guests carried since 2019, from our own records. It is not audited or independently verified.
    4.9 guest ratingOur own summary of feedback given to us directly. It is not a rating from Google, TripAdvisor or any independent review platform, and it is not audited.
    15+ sacred templesThe number of temples covered across all our itineraries and guides — not the number visited on any one tour. Each package lists its own shrines.
    7 years of serviceCounted from 2019, when we began operating.

    Some of the reviews currently displayed on this website are illustrative samples, shown while we build a set of verified guest reviews. Reviews from real guests are published with their permission and shown with a first name and city. We are working on independently verifiable reviews, and until then we would rather tell you which is which than let you assume.

    We have never offered money, a discount or an upgrade in exchange for a review, we do not require one, and we do not filter out unfavourable ones. If you would like to see verified reviews before booking, ask us and we will point you at whatever is genuinely verifiable at the time.

    12.Instagram, external links and AI summaries

    Our home page shows a feed of our own Instagram posts, loaded from Meta's servers. Meta's platform terms govern that content and its delivery; opening a page that displays it lets Meta see your IP address, as the Cookie Policy explains.

    Where we link to somebody else's website — a temple trust's portal, an official booking page, a reference source — we do so because we think it is useful. We do not control those sites, we are not responsible for their content, accuracy, security or privacy practices, and a link is not an endorsement. Check anything important at the source.

    We allow AI search tools and assistants to read this website, because guests increasingly plan trips through them. We have no control over how such a tool summarises or paraphrases what it reads, and a summary you see elsewhere may be incomplete, out of date or simply wrong. Only this website and our written confirmation are authoritative. If an AI assistant tells you we offer priority darshan, it has invented it.

    13.Your safety and your own judgement

    A temple circuit is more physical than it sounds: queues, barefoot walking on stone that gets very hot, steps at some shrines, crowds, and long hours in a vehicle on outstation days.

    You are responsible for deciding whether you and everyone on your booking are fit for the day you are booking, for bringing your own medication, for looking after your belongings, and for supervising children. We carry a basic first-aid kit only, and our drivers and guides are not medically trained. We recommend travel and medical insurance for everyone, without reservation. Clauses 12, 13 and 18 of the Terms & Conditions set this out fully.

    Crowded shrines and festival days carry the risks any crowd carries. Follow the temple staff's instructions, keep your group together, and keep valuables at your hotel.

    14.Weather, roads and the monsoon

    We operate through the monsoon, and a wet morning is not a cancellation — Mumbai's temples in the rain are, if anything, more beautiful. But heavy rain slows everything, waterlogging closes roads at short notice, and an outstation highway can become genuinely unsafe.

    Any weather or seasonal guidance on this website is general and is not a forecast. We watch conditions on the day and will tell you honestly if we think a journey should be moved. Where a journey is affected, clause 8 of the Cancellation & Refund Policy applies.

    15.Hotels, restaurants and other providers

    Where we mention or arrange something provided by somebody else — a hotel, a restaurant, a priest performing a pooja, a florist, an official temple pass — we do so as a facilitator. That provider delivers the service, on its own terms, and we do not control its standards, its pricing or its conduct. Clause 14 of the Terms & Conditions sets out the limits of our responsibility.

    16.The website itself

    We aim to keep mumbaitempledarshan.com accurate, working and available, but we do not warrant that it will be uninterrupted, error-free or free of every inaccuracy, and we are not liable for loss arising from its unavailability or from an error on it.

    The site is built to work offline: your browser keeps a copy of pages you have visited so you can read them without a connection. A page shown from that saved copy may be older than the live one — a price, a timing or a package may since have changed. A banner appears when you are seeing saved content. Always confirm anything that matters with us directly.

    17.Limits on our liability

    Our responsibility to you, and the limits on it, are set out in clause 17 of the Terms & Conditions. In particular, our liability for a booking is limited to what you paid us for it, and we are not liable for indirect or consequential losses such as a missed flight or a lost hotel night.

    Nothing in this disclaimer or anywhere else excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by our negligence, for fraud, or under the Consumer Protection Act, 2019.

    18.Found something wrong? Tell us

    If anything on this website is inaccurate — a timing that has changed, a fee that is wrong, a temple rule we have described badly, a photograph credited incorrectly, or a claim that reads as more than we intended — we want to know, and we will fix it.

    Message +91 89764 23389 or write to contact@mumbaitempledarshan.com with the page and what is wrong with it. We would much rather be corrected than be trusted wrongly.

    19.How to reach us

    Whichever of these documents your question is about, the fastest route to an answer is WhatsApp. We answer messages every day of the week, and usually within minutes.

    Bookings and WhatsApp
    +91 89764 23389
    Tours and support
    +91 79001 77209 · +91 90041 04537
    Email
    contact@mumbaitempledarshan.com
    Website
    mumbaitempledarshan.com
    Hours
    Tours daily 5:00 AM – 9:00 PM · WhatsApp answered every day
    Operating base
    Mumbai, Maharashtra, India

    Our full registered address is available on request — ask on WhatsApp or by email and we will send it to you. If you need to serve a formal notice, please request it in writing at contact@mumbaitempledarshan.com so that we can confirm the correct address for service.

    The Other Documents

    These six documents form the whole of the agreement between you and Mumbai Temple Darshan. They were last revised on 27 July 2026. If anything here is unclear, ask us before you book rather than afterwards — we would rather explain it than argue about it.

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